Customer Reviews

"Kyle has taken care of me and my family's service for years, on a variety of trucks. He gets us the most competitive deals on tires, and helps look for future gremlins prior to real problems. We need our vehicles to preform, and we've always been taken care of here. The only place I've taken my 13 Roush Raptor since 2017. Some of its services required extreme service writer skill, and real wrenches turned, thanks Kyle. Y'all the best 🤙"

"Car shopping at times can be a little unsettling, in my opinion. I was, and am extremely pleased with the way my wife and I were very fairly treated during the course of our purchase. Our Client Advisor Marvin was warm, friendly, and non pressuring in any way. It was a very relaxing purchase, and the GM, Dillon, was very accommodating. We will definitely shop there again! We asked for an accommodation after the purchase and they followed through, and kept us up to date. It was a stress free purchase. I highly recommend them. The service technicians were a pleasure to work with, also."

"We had a great experience working with our salesman, JJ. He helped us find exactly the car we were looking for and was knowledgeable and responsive throughout the entire process, taking time to answer our questions. Even after the purchase was complete, he went above and beyond by helping us get a roadside kit, which we really appreciated. His dedication and follow through made the experience smooth and positive, and we're very happy with our purchase."

"Working with Trevor was an absolute pleasure! He communicated with me throughout the process and answered any of the questions or concerns I had. I live in Colorado and they made my purchasing of the vehicle in Park City a breeze. Vehicle was ready for me when I got to town and the purchasing process with Esteban was quick and easy. Highly recommend both these individuals, and Karl Malone Ford Park City."

"We had the most wonderful opportunity to celebrate my son's special day at Karl Malone Park City Ford and Chevy dealer. We met George Sr. and his son George Jr. They were the most kind and welcoming individuals. They patiently and kindly took my 2 and 4 year old around the shop, allowed them to see, sit in, and drive some super fun cars. We were greeted with snacks and toys, and they even sang happy birthday to us! The service here is unmatched! George was the nicest, and most genuine person. We will forever be loyal customers."

"The sales team at Karl Malone Ford and Chevrolet are easy to work with. No pressure. It's refreshing."

"I did not buy my car here but one night just before closing time I took my EV in because I was having charging problems and multiple team members were helping me out! I was mostly working with Alex and Lucy but I want to give a shout out to everyone! Thank you so much!"

"Stopped in for a quick check on our transmission as we traveled from Nebraska to California. Excellent service. Expedited assistance. Kind and considerate service. So glad this dealership was open and the young woman was willing to help us."

"Had an amazing experience up in park city with these guys! My friend and I were up visiting we live in Holladay and I've been looking into getting a ford bronco and wanted to test drive! They were so kind and friendly the moment we walked through the door! Test drive was amazing and I fell in love with the bronco! Derek helped me learn so much about financing without being pushy or the classic annoying car salesmen! He gave great information on both financing and leasing for me as a young unemployed college student! I will be back once I'm ready to purchase my dream ford bronco! Will recommend these guys to anyone and everyone for sure!"

"I cringe when I have to go to car dealer to buy new car it's very rarely a good experience. I went to Karl Malone with my usual dose of skepticism but they had car which I wanted advertised on website. Well it was actually great. David was my salesman and he went above and beyond to make sure I got everything what I needed. Smooth transaction, no additional fees other then posted on listing. I thought if I will get car from dealer in Park City I will pay premium because of location and amount of wealth people around — it wasn't a case it was great buying car from those guys, Marcus and Coby and Derrick were all helpful to make process smooth, but ask for Dave right when you walk in!"

"We bought our 2020 Hyundai Kona here and drove all the way from Idaho for it. Cody was a no BS straight shooter kind of guy. I worked in the industry and was afraid of the process, but Cody handled us with respect and the numbers. Claire was involved as well and did a good job. Having worked in the car industry I must say. Thank you for not treating me like so many dealers we walked out of. I recommend Karl Malone Park City in Utah."

"Glad you have Lucy Felton working for you. She knows how to turn a stressful purchase into a comfortable one. She makes you feel welcome and comfortable moving forward. I highly recommend asking for her."

"My husband and I were 25 years plus customers with Crandall Ford, Park City, UT. Well let me tell you, you can trust the new management at Karl Malone, PC. We purchased a car recently and dealt with the General Manager, Marcus Johnson and salesperson, Andrew. Marcus is a man of his word, and Andrew was a pleasure to work with. The experience as painless and trust a 10! We will continue to have our cars serviced in Park City at Karl Malone Ford, even though we live now between Salt Lake City and WY."

"I can't say enough great things about the service at Karl Malone Ford! Blaine is terrific — and his team is amazing!!!!"

"These guys did everything to get me accepted and taken care of. And even mailed me a cool cup with cookies in it!! I had a really bad experience in Heber's Karl Malone but I think I have a better feeling about this crew in PC."

"As usual they made everything very pleasant and easy. They explained everything about the truck before we left the dealership. They even help set up phones and explained the screen. Very satisfied."

"Recently purchased a new F-150 from Crandall. From the moment I walked through the door, to the moment I had took delivery of my new vehicle, the experience was altogether superb. A zero-pressure sales approach, with highly-professional support throughout the vehicle selection, purchase, and post-purchase 'upgrade' process. It's refreshing to know that in 2016, high-quality, family-owned, honest and trustworthy businesses like Crandall still exist. And the fact that we don't need to leave Park City to experience this makes it even better!"

"We recently purchased a new Edge from Robert Crandall. He was fantastic to deal with and went above and beyond in my opinion. While on our way to finalize the deal Robert called us to let us know he found an additional rebate that we were qualified for — even better! The price was fair, the sales process smooth and easy and Robert was willing to go the extra mile to take care of us. Crandall Ford is truly a gem amongst car dealerships. Give them a try — you won't be disappointed!"

"I have purchased and had serviced 12 vehicles from Crandall. I walk into the place and almost everyone knows me by name and I'm not related to any of them. I have never had a bad experience with any aspect of the business. Dave, Kyle and Blaine have always been open and honest about every repair and if there was a problem it was taken care of immediately. When purchasing vehicles Bob, Stan and Jeff have gone above and beyond to find the vehicle I need and offer me a fair deal. I can't imagine a better local smaller town dealership."

"I'm on my second car from this dealership and have been happy both times. Low key sales staff (Stan and Bob), helpful, no pressure. I feel I got a good deal up front both times. The first time I compared to larger SLC dealers, and they wanted more money than Crandall! I didn't bother to comparison shop the second time as the deal seemed pretty good."

"I bought a 2014 Ford Focus SE Hatch this past weekend. Our salesman, Stan Petersen, helped us get a great deal on a car that is fuel efficient and FUN to drive. I've been very happy with all four cars I've bought from Crandall Ford over the past 25 years. Robert Crandall has consistently made sure we got the best value for our needs."

"Very attentive to me when I needed help with the truck, thanks to Justin as he was always happy to answer questions and got me right in to service when my power tail gate didn't work."